Will my trash service day change? As of April 5, 2010 Highlands Ranch will be divided into five different trash pick-up day zones. All trash companies will be required to pick up trash on each zone’s assigned day. Changes reflecting the new zones in the Residential Improvement Guidelines (RIG) will be posted February 1, 2010 for member’s information. The updated RIG’s will then be adopted at the March 16, 2010 Board meeting and will go into effect on April 1, 2010. Homeowners who do not have their trash picked up on the correct day and/or leave containers out will be subject to the penalties under the community RIG’s. HRCA has contacted all trash providers about the new service zones.
Benefits:
Lower monthly fees
Reduce truck traffic to one day per week making our streets safer
More accountability for the quality of services
Reduce emissions, and wear and tear on streets
How do I find out what my trash day will be? You can find out in a number of different ways:
On-line at the Highlands Ranch tab there is a street look up link. Simply type in your street and it will list your street and service day.
On-line link, which will display a map of Highlands Ranch with colored pick-up days, find where you live and that color will be your day.
Call our office and we would be glad to assist you.
When will it start? The program begins April 5, 2010.
May I use my existing trash containers or am I required to have a new one? You may use your existing containers or you can request a new HRCA/Pro disposal container. One 95-gallon trash container and one 95-gallon recycle container is available at no cost, with a $75.00 refundable security deposit each. Additional trash containers are available for an additional $75.00 refundable security deposit per container and a delivery fee of $25.00. (The additional delivery fee will on be assessed after the initial delivery)
What is the refundable deposit for? It is a deposit for the security on the container and will be returned to you when you no longer require the container. i.e. relocating, selling your house.
Are the containers available for purchase? No they are not.
When will I get my container? Your container will be delivered on or around a week before your service day will begin.
How much will the service cost? Regular pick-up, including bi-weekly recycling, is $11.33 per month with NO additional fees or surcharges. Large items for pickup are subject to additional fees. Please contact Pro Disposal for those fees. Can the price increase? The rate provided for the voluntary opt-in trash service shall be subject to an increase no more than the Transportation Consumer Price Index, on the annual anniversary date during the term of the contract.
How long will the contract with the HRCA last? The initial contract with the HRCA to provide this opt-in trash and recycling service to our members is three years, with an additional two one-year options. Why were we selected to be the exclusive trash and recycling provider for Highlands Ranch? Because of commitment to the communities programs and environmental objectives, the price for the service, and the excellent reputation for service.
What are the options for recycling? The new opt-in program includes bi-weekly single-stream recycling. All recyclables for collection are mixed and stored in the same recycling container. Please place on the opposite side of the driveway. You can use your existing containers or the optional 95-gallon recycling container. . I’m already in a sub association, will this affect me? This program will not apply to sub associations that currently have a consolidated trash program.
When can I opt in? Anytime. Just sign-up here or call 303-791-3827 we will make the necessary arrangements. The $11.33 per month rate and designated zoned neighborhoods will not take into effect until April 5, 2010. Who do I contact to get started or if I have additional questions on the program? Pro Disposal Inc. at 303-791-3827 or simply fill in the sign-up screen.
What do I have to do? Not a thing. You will be converted to the service day zones and you will be notified of that day in the mail. Your price will automatically be changed to the new price as of April 1, 2010. What if I have pre-paid my bill past the sign up period? Your next invoice will reflect the prorated amount that you have paid into the program and credited on your next invoice.
What if I am on Auto Pay? If you have already pre-paid a differant rate for April service and the months thereafter, we will adjust the appropriate amount and apply the credit on your next invoice.